Responsible Gaming —
Enjoy safely
h888 believes entertainment is best when enjoyed in a controlled and mindful way. Our tools and support are always ready to keep you protected.
Why does responsibility matter?
Online betting and gaming is a form of entertainment — but if it becomes uncontrolled, it can have a negative impact on your personal, family, and financial life. On the h888 platform, we always want our users to be safe and happy. That is why we do not just provide games — we also ensure a safe gaming environment.
Gaming should never be seen as a source of income. Every bet is a form of entertainment spending — just like buying a movie ticket. If you ever feel that gaming is taking control of your life, it is time to take a break and seek help. h888 is always here to support you.
Our platform offers several protective tools for every registered user. These tools are completely free to use and can be activated at any time from your account settings.
Age verification is mandatory
A minimum age of 21 is required to open an account and play any game on h888. Minors are strictly prohibited from creating or using an account.
Our protective tools
The h888 platform includes several features that help you stay fully in control of your gaming.
Set deposit limits
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately. Requests to increase a limit take some time to process, but reductions are instant — this is how we prioritize your safety.
Session time limits
Set a time limit in advance for how long you play in one session. Once the time is up, the platform will automatically warn you or end the session. This is an effective way to avoid long gaming sessions.
Temporary break (time-out)
If you feel you need a short break, take a time-out from 24 hours up to 30 days. During this period, you will not be able to log in to your account. Once the break ends, your account will be reactivated automatically.
Self-exclusion
If you want a longer break, request a self-exclusion. Your account can be closed for a minimum of 6 months or permanently. During self-exclusion, no new account can be opened — h888 prevents that as well.
Reality check reminders
At set intervals, a pop-up message will appear showing how long you have been playing and where your overall balance stands. This transparency helps you make informed decisions.
24/7 support team
The h888 support team is available in Bengali and English, seven days a week, 24 hours a day. You can reach us via live chat or email for anything related to responsible gaming.
Signs of problem gambling
If you notice any of the following signs in yourself or someone you know, seek help without delay.
You are not alone. Problem gambling is a recognized mental health condition and help is available. Take the following steps:
- Contact h888 via live chat and activate self-exclusion.
- Talk to a trusted family member or friend about the situation.
- Seek advice from a mental health professional.
- Remove all payment methods from your account.
- Refrain from trying to open a new account.
Contact us: [email protected]
How to use the protection tools
Log in to your account
Log in to the h888 platform with your username and password, then click the profile icon in the top right corner.
Go to Account Settings
Find the "Account Settings" or "Security Settings" section — all responsible gaming tools are available there.
Set your preferred limits
Choose the tool you need — deposit limit, session time, time-out, or self-exclusion — and enter your preferred value.
Confirm the change
Click the save button. Reducing limits and time-outs take effect immediately; requests to increase limits go through a review process.
Contact support
If you have any trouble with the settings or need self-exclusion, contact us directly via live chat or email at [email protected].
Under h888's responsible gaming policy, we ensure that:
- No minor can use our platform.
- No promotional emails are sent to self-excluded users.
- The account verification process prevents fraudulent activity.
- Our support team responds quickly in crisis situations.
- A complete transaction history is stored in the account dashboard.
- Accounts are reviewed for any suspicious or unusual activity.
Support & contact
If you have any questions about responsible gaming or need help, the h888 support team is always here for you.
Live Chat
Speak directly with our support team in Bengali or English at any time. Available 24/7.
Email support
To send a detailed message, write to us by email:
[email protected]
Account protection
For self-exclusion or account closure, contact the support team directly — action will be taken promptly.
Responsible gaming FAQ
Enjoy safely,
play within your limits
You are assured of responsible entertainment on h888. Browse our games section or read the FAQ for any questions.