h888's Privacy Policy

1.1 Information You Provide Directly

When you register on h888 or manage your account, we may collect the following personal information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment information — transaction details via bKash, Nagad, Rocket, or Upay
• National ID card or other government document details for identity verification
• Password for account security (stored securely with encryption)

1.2 Automatically Collected Information

When you use h888, our system automatically collects certain technical information:

• IP address and device type
• Browser version and operating system information
• Which pages you visited and how long you spent on them
• Login time and logout time records
• Gaming activity — which games you played, bet amounts, win and loss history

This information is used to improve our service quality and prevent fraudulent activity.

1.3 Cookies and Similar Technologies

h888 uses cookies to improve your experience. Cookies are small text files stored in your browser. We use three types of cookies:

• Essential cookies: Required to maintain login sessions and ensure security.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To generate anonymous statistics for service improvement.

You can manage cookies from your browser settings at any time, though this may limit some services.

2.1 Providing and Managing Services

We use the information you provide for the following purposes:

• To create, verify, and manage your h888 account
• To process deposits and withdrawals (minimum deposit ৳500, minimum withdrawal ৳800)
• To provide bonuses and promotional benefits
• To handle customer support and resolve complaints
• To maintain transaction records and account history

2.2 Security and Legal Compliance

h888 uses information to protect you and other users:

• To detect and prevent fraudulent activity, money laundering, and other illegal activities
• To verify age — only users aged 21 or above may use the platform
• To meet applicable legal obligations
• As evidence in dispute resolution
• To enforce responsible gaming policies

2.3 Service Improvement

We continuously improve h888's services by analysing aggregated (anonymous) user data. This includes:

• Planning the launch of new games and features
• Improving website usability and performance
• Creating relevant offers and promotions
• Evaluating the quality of customer support

3.1 Sharing Information with Third Parties

h888 does not sell your personal information or provide it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared to complete transactions via bKash, Nagad, Rocket, and Upay.
• Technology partners: With trusted technology partners for the secure operation of the site.
• Legal authorities: To government authorities when required by court order or legal necessity.
• Business transfers: In the event of a company merger or acquisition, you will be notified in advance.

Any third party is required to comply with our privacy standards.

3.2 International Data Transfers

Your information may be stored or processed outside Bangladesh. In such cases, we ensure that:

• Adequate data protection measures are in place in the relevant country.
• Applicable contractual safeguards for data transfer are in effect.
• All transmissions are secured with SSL encryption.

4.1 Retention Period

h888 retains your information according to the following policy:

• All information is retained while your account is active.
• After account closure, some information may be kept for a defined period due to legal obligations.
• Transaction records are retained in accordance with financial regulations.
• After the required period, information is securely deleted or anonymised.

4.2 Security Measures

h888 has adopted industry-standard security measures to protect your information:

• SSL/TLS encryption: All data transmissions are encrypted.
• Password hashing: Your password is never stored in plain text.
• Two-factor authentication: Available for additional security.
• Regular security audits: To identify system vulnerabilities.
• Limited access policy: Only authorised staff can view your information.

However, no method on the internet is 100% secure. If you notice any suspicious activity, please notify our support team immediately.

6.1 Age Restriction

h888 is for individuals aged 21 or above only. We do not knowingly collect information from anyone under 21. If we become aware that a minor has registered, we will:

• Close the account immediately.
• Delete all associated information.
• Cancel any pending transactions.

If you know that a minor is using our platform, please inform us at [email protected].

7.1 Updates and Changes

h888 reserves the right to update this Privacy Policy when necessary. For significant changes:

• A notice will be published on the website.
• Registered users may be notified by email.
• The "Last Updated" date at the top of the page will change.

If you continue using h888 after changes are made, you will be considered to have agreed to the updated policy. Please visit this page regularly.

7.2 Scope of the Policy

This Privacy Policy applies to all aspects of h888's website and services. We are not responsible for third-party websites or services. For other terms governing your relationship with h888, please see our Terms and Conditions.

8.1 Data Requests

Contact us for any request or question regarding your information. To submit a request, please provide the following:

• Your registered email address or user ID
• Type of request (view, correct, delete, etc.)
• Detailed description

Contact our 24/7 live chat support team or by email at [email protected]. We typically respond within 30 days.